Terms and Conditions

Zipline Conditions

  •  Please be at your pick up location 10 minutes prior to your pick up time
  •  Minimum age is 10 years. 10 - 16 years require parental/guardian consent and must be accompanied by an adult.
  •  Minimum weight is 30kg, maximum is 125kg
  •  Closed toes shoes are required - suitable for outdoor walking
  •  Please wear clothing suitable for the outdoors with long sleeves and long pants
  •  We operate in most weather conditions. We operate in the rain. If in doubt please contact us

Cancellation/amendment policy

 Changes may be made up to 24 hours prior to the trip

  •  A full refund will be given if you need to cancel up to 24 hours prior to the trip
  •  No refund given for cancellations within 24 hours  - Changes within 24 hours are subject to availability - if no availability then the cancellation policy applies
  • If you miss your pick up, no refund will be given

Paradise Ziplines reserves the right to cancel or amend any tour due to weather or other conditions beyond our control that may interfere with the safe operation of our tour.  Affected customers will be contacted and offered alternative tour times or a full refund.

All prices are in New Zealand dollars and include GST (15%).